Polite and Secure

Tailgating is a particularly challenging problem because the serious security breaches are commingled with polite people holding doors for innocent guests and co-workers.

Physical barriers like turnstiles mitigate the problem, but they’re expensive and nobody likes the vibe of “guns, guards, and gates” in the workplace. Instead, cultivating a “polite and secure” culture—asking everyone to enforce the use of authorized access credentials—is a pragmatic way to reduce the risks of unauthorized access.

Camio and Brivo detect and deter tailgating automatically using standard security cameras. Each time the number of people passing through an entrance is greater than the number of people authorized to enter, Camio triggers a tailgating alert.

Each tailgating incident can be shared individually with the authorized employees and/or with the security staff. That review process itself motivates culture change. The “tailgating” notifications sent by Camio (via email, Slack, hooks, etc…) use templates that can be customized to match the organization’s culture and risk tolerance. For example, a high-security datacenter may consider tailgating a fireable offense, whereas the maternity ward of a hospital may prefer gentle email reminders to keep the newborns safe.

Regardless of the notification process, the recorded video is annotated with the “tailgating” label that enables fast search and event streaming to SOC staff. The video audit history also provides valuable regulatory compliance. Preventing undocumented and unauthorized entry by people who could do harm is an important part of achieving PCI DSS, SOC 2 and other certifications.